The terms of this Privacy Policy form an integral part of the Terms and Conditions governing the use of the Al Etihad Payments (AEP) website.

Al Etihad Payments ("AEP") is committed to protecting the privacy and personal data of all individuals who interact with our website. Personal data is processed in accordance with the applicable laws of the United Arab Emirates (UAE), including Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data (PDPL) and any applicable implementing regulations.

AEP only collects personal data that is voluntarily provided by you, or that is necessary for the operation of this website and the provision of requested information or services. Such information may include your name, email address, telephone number and any other information you choose to provide when contacting us or submitting an enquiry.

Personal data collected through this website will be processed solely for legitimate business purposes, including responding to enquiries, processing requests, providing information or services and complying with applicable legal and regulatory obligations.

AEP may share personal data with authorised service providers and third parties where necessary to deliver services or where disclosure is required by applicable law or by a competent regulatory or governmental authority. All such disclosures are subject to appropriate confidentiality and data protection safeguards.

AEP implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss, misuse or destruction. Access to personal data is restricted to authorised personnel with a legitimate business need and is subject to appropriate confidentiality obligations.

This website may use cookies and similar technologies to enhance user experience, improve website functionality and support website analytics. By continuing to use this website, you acknowledge the use of such technologies in accordance with this Privacy Policy.

AEP reserves the right to amend this Privacy Policy from time to time to reflect changes in legal, regulatory or business requirements. Any updates will be published on this page together with the revised "Last Updated" date. Continued use of the website following such updates constitutes your acceptance of the revised Privacy Policy.

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact AEP's Data Protection Officer:

Data Protection Officer: Etienne Kruger
Email: Etienne.Kruger@aep.ae
Telephone: +971 (0)58 511 4198